Privacy Policy

This Privacy Policy describes how The Grounded CoHost LLC ("Company," "we," "us," or "our") collects, uses, and shares your personal information when you use our website or services.

1. Information We Collect

We collect information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, or otherwise when contacting us. This includes:

• Personal Information: Name, email address, phone number, and preferred contact method.
• Property Details: Property address, property name, and service preferences provided via our estimate and contact forms.

We may also collect certain technical information automatically when you visit the Website, such as your IP address, browser type, device information, pages viewed, and referring website, through cookies and similar technologies used by our website hosting and analytics providers.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes, including:

• To provide, operate, and maintain our website and services.
• To communicate with you, including responding to inquiries, providing quotes, and sending service updates.
• To send administrative information to you, such as changes to our terms, conditions, and policies.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. Additionally, in connection with a merger, sale, or transfer of all or a portion of our business, your information may be transferred as part of that transaction.

4. Cookies and Analytics

The Website may use cookies and similar technologies to help the site function and to understand how visitors use the Website. Third-party analytics providers may collect information about your use of the Website over time. You can usually adjust your browser settings to refuse cookies or to alert you when cookies are being sent; however, some features of the Website may not function properly without cookies.

5. Communications and Text Messages

If you provide your phone number, we may use it to contact you regarding your inquiry. If you separately opt in to receive text messages for scheduling, updates, or promotions, message and data rates may apply, and message frequency varies. You may opt out at any time by texting "STOP" to the number from which you received a message, and you may get help by texting "HELP" to that number or by contacting us using the information in the Questions or Concerns section below.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Changes to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

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